Privacy Policy

Introduction

Welcome to https://petfriendlyaircare.scoopsurge.com (hereafter referred to as “Pet Friendly Air Care” or “we,” “our,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Pet Friendly Air Care’s online presence, including but not limited to:

Our official website at https://petfriendlyaircare.scoopsurge.com
Any mobile applications or software we offer
Online services and products provided by our Company
Interactions through email, phone, text messages, or other communication channels

Please note that this policy does not apply to third-party platforms, applications, or services accessible through links on our website. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

As an authorized user: When you sign up and use our applications or services, we collect and process your personal data to manage your account and deliver personalized features.
Website visitors: If you visit our websites linked to this policy, we may gather information about your browsing behavior to enhance your experience and for analytics purposes.
Communication with us: We may collect data when you contact us via email, phone, or text messages, including the content of your message and your communication preferences.

Personal Data Collection

We collect a range of personal data to provide and improve our services, as detailed below:

Account Information: This includes user names, passwords (hashed and salted), profile pictures, and any other details you choose to include in your user profile.
Payment Information: We process credit/debit card details, billing addresses, and payment history when you make purchases or subscriptions through our services.
Financial Information: We may collect bank account numbers (encrypted), tax identification numbers, and financial transaction records for accounting and fraud prevention purposes.
Purchase Information: Details about your orders, including products purchased, quantities, prices, and delivery addresses, are recorded for order fulfillment and customer service.
Mobile Device Identifiers: We may access unique device identifiers, such as IP addresses, device types, operating system versions, and mobile network information to provide personalized services and analytics.
Location Data: With your consent, we can collect location data from your devices to offer location-based services and tailor content to your geographic area.
Feedback and Reviews: We encourage user feedback and reviews, which may include personal data like names and contact details if voluntarily provided.
Social Media Information: If you choose to connect our services with your social media accounts, we may collect information from those platforms, such as your public profile pictures and posts.
Product Information: When you interact with products on our sites, we may gather data about the products you view, purchase, or add to your cart for analytics and personalization.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance user experience and understand how visitors interact with our websites. Here’s a breakdown:

Strictly Necessary Cookies: These are essential for navigation and functionality on our sites, ensuring secure access and enabling certain features.
Preference Cookies: We use these to remember your preferences, such as language settings, display options, and ad choices, to provide customized experiences.
Analytics Cookies: They collect anonymous data about visitors’ behavior on our websites, helping us understand traffic patterns, identify popular content, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Data Retention and Deletion

We follow strict data retention policies, keeping personal data only as long as necessary for the purposes described in this policy or as required by law. Upon meeting these requirements, we securely delete or anonymize the collected information.

Security Measures

Pet Friendly Air Care implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data both in transit and at rest.
Access controls and employee training to ensure only authorized personnel can access confidential information.
Regular security audits and updates to our security protocols.
Monitoring for potential security breaches and taking immediate action to address them.

User Rights (depending on your jurisdiction)

You have certain rights regarding your personal data, which vary by location:

Access: You can request access to the personal data we hold about you, including a copy of your information.
Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your personal data if there is no compelling reason to retain it.
Restriction: You may limit our processing of your data under specific circumstances, such as contesting its accuracy or asking us to suspend processing during a privacy check.
Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: You can object to our processing of your data for specific purposes at any time.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our privacy team using the contact details provided below.

Changes to Privacy Policy

Pet Friendly Air Care reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting a prominent notice on our website or through other suitable means, such as email. Please review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, requests for data access or correction, unsubscribe requests, or general questions, please contact us:

Email: [email protected]
Address: Pet Friendly Air Care, [Street Address], [City, State, ZIP Code]